Changes / Jotform / Global Elevated Errors

Jotform: Critical incident: Global Elevated Errors

Summary

Jotform reported “Global Elevated Errors” with critical impact, starting at 2021-06-30 09:28 UTC and marked resolved at the same timestamp; the computed duration was 0 min. Customers may have encountered elevated errors; the update said the issue was solved but gave no cause or fix details.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 96%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Global Elevated Errors
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2021-06-30 09:28 UTC
AddedResolved time#5
Before: not present
After: 2021-06-30 09:28 UTC
AddedUpdateresolved#6
Before: not present
After: We're experiencing an elevated level of errors and are currently looking into the issue. Issue is solved at 02:39 PDT

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Global Elevated Errors (this change)
Jotform reported “Global Elevated Errors” with critical impact, starting at 2021-06-30 09:28 UTC and marked resolved at the same timestamp; the computed duration was 0 min. Customers may have encountered elevated errors; the update said the issue was solved but gave no cause or fix details.
Major incident

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