# Jotform: Critical incident: Global Elevated Errors

**Summary:** Jotform reported “Global Elevated Errors” with critical impact, starting at 2021-06-30 09:28 UTC and marked resolved at the same timestamp; the computed duration was 0 min. Customers may have encountered elevated errors; the update said the issue was solved but gave no cause or fix details. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2021-06-30 09:28 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/hgrhl1ld61ym](https://stspg.io/hgrhl1ld61ym)
- [Company: Jotform](https://rewindex.com/company/jotform.md)
- Versions: before (none: first archived) → after incident\_version:248/f83ls8z76f20@034cd820770f
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Global Elevated Errors
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2021-06-30 09:28 UTC
```

**5. Added: Resolved time**

```diff
+ 2021-06-30 09:28 UTC
```

**6. Added: Update** (resolved) · 2021-06-30 09:28 UTC

```diff
+ We're experiencing an elevated level of errors and are currently looking into the issue. Issue is solved at 02:39 PDT
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2021-06-30 09:28 UTC | Critical incident: Global Elevated Errors (this change) | outage |

All Jotform changes: [timeline](https://rewindex.com/company/jotform/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i3a2fe6260cccfa · Markdown: https://rewindex.com/change/i3a2fe6260cccfa.md · JSON: https://rewindex.com/api/v1/changes/i3a2fe6260cccfa · Generated 2026-10-18T02:54:41.486Z