Changes / Sentry / Sentry requests timing out / 504's

Sentry: Major incident: Sentry requests timing out / 504's

Summary

Sentry reported a major outage affecting API, Dashboard, and Integration Pipeline, with requests timing out or returning 504s. It started at 2026-09-01 08:01 UTC and was resolved at 2026-09-01 11:21 UTC, lasting 3 h 20 min. Sentry identified the issue and rolled out a configuration change.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Sentry requests timing out / 504's
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-01 08:01 UTC
AddedResolved time#5
Before: not present
After: 2026-09-01 11:21 UTC
AddedAffected components#6
Before: not present
After: API, Dashboard, Integration Pipeline
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating what's going on and why requests timing out
AddedUpdatemonitoring#8
Before: not present
After: We identified the issue and rolled out a configuration change
AddedUpdatemonitoring#9
Before: not present
After: We're monitoring the implemented fix
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Sentry requests timing out / 504's (this change)
Sentry reported a major outage affecting API, Dashboard, and Integration Pipeline, with requests timing out or returning 504s. It started at 2026-09-01 08:01 UTC and was resolved at 2026-09-01 11:21 UTC, lasting 3 h 20 min. Sentry identified the issue and rolled out a configuration change.
Major incident

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