Sentry: Sentry requests timing out / 504's

Impact: majorStatus: resolvedStarted 2026-09-01 08:01 UTCResolved 2026-09-01 11:21 UTC (3.3 h)4 updatesSource: stspg.io

Summary

Sentry reported a major outage affecting API, Dashboard, and Integration Pipeline, with requests timing out or returning 504s. It started at 2026-09-01 08:01 UTC and was resolved at 2026-09-01 11:21 UTC, lasting 3 h 20 min. Sentry identified the issue and rolled out a configuration change.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Integration PipelineDashboardAPI

Timeline of updates

investigating2026-09-01 08:01 UTC
We are currently investigating what's going on and why requests timing out
monitoring2026-09-01 08:57 UTC
We identified the issue and rolled out a configuration change
monitoring2026-09-01 09:03 UTC
We're monitoring the implemented fix
resolved2026-09-01 11:21 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Sentry requests timing out / 504's 2026-09-01 08:01 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sentry profile · Recent Sentry incidents · Markdown · JSON