Changes / Ably / Issue with Ably Queues in eu-west-1

Ably: Major incident: Issue with Ably Queues in eu-west-1

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Issue with Ably Queues in eu-west-1
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-08-09 13:40 UTC
AddedResolved time#5
Before: not present
After: 2024-08-09 13:44 UTC
AddedAffected components#6
Before: not present
After: Ably Queues - Europe (Ireland), Ably Reactor Queues - Reactor Queues - Europe (Ireland)
AddedUpdateresolved#7
Before: not present
After: 9th August 12:57 UTC We have become aware of an issue with our Ably Reactor Queues in eu-west-1 and are investigating. 9th August 13:30 UTC We have identified the issue and rectified it. The coordinator node for our eu-west-1 Reactor Queue cluster became unresponsive. This meant that the eu-west-1 endpoint - https://eu-west-1-a-queue.ably.io:15671 - was also unresponsive. 9th August 13:36 UTC We are monitoring the cluster to ensure it is working as expected. 9th Aug 13:44 UTC We can confirm that Ably Reactor Queues in eu-west-1 are now operational.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Issue with Ably Queues in eu-west-1 (this change)Major incident

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