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Ably: Issue with Ably Queues in eu-west-1

Impact: majorStatus: resolvedStarted Resolved (4 min)1 updateSource: stspg.io (opens in new tab)
Summary

Ably reported a major outage affecting Ably Queues and Ably Reactor Queues in Europe (Ireland), eu-west-1, starting 2024-08-09 13:40 UTC and resolved at 2024-08-09 13:44 UTC (4 min). An unresponsive coordinator node made https://eu-west-1-a-queue.ably.io:15671 unresponsive; Ably said it rectified the issue.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Ably Queues - Europe (Ireland)Ably Reactor Queues - Reactor Queues - Europe (Ireland)

Timeline of updates

  1. resolved

    9th August 12:57 UTC We have become aware of an issue with our Ably Reactor Queues in eu-west-1 and are investigating. 9th August 13:30 UTC We have identified the issue and rectified it. The coordinator node for our eu-west-1 Reactor Queue cluster became unresponsive. This meant that the eu-west-1 endpoint - https://eu-west-1-a-queue.ably.io:15671 - was also unresponsive. 9th August 13:36 UTC We are monitoring the cluster to ensure it is working as expected. 9th Aug 13:44 UTC We can confirm that Ably Reactor Queues in eu-west-1 are now operational.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Ably profile · Recent Ably incidents · Markdown · JSON