# Ably: Issue with Ably Queues in eu-west-1

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-08-09 13:40 UTC · Resolved: 2024-08-09 13:44 UTC · Duration: 4 min
- Updates: 1 · Affected components: Ably Queues - Europe (Ireland), Ably Reactor Queues - Reactor Queues - Europe (Ireland)
- [Vendor status page: https://stspg.io/fgkqpyk0dkck](https://stspg.io/fgkqpyk0dkck)
- [Company: Ably](https://rewindex.com/company/ably.md)

## Summary

Ably reported a major outage affecting Ably Queues and Ably Reactor Queues in Europe (Ireland), eu-west-1, starting 2024-08-09 13:40 UTC and resolved at 2024-08-09 13:44 UTC (4 min). An unresponsive coordinator node made https://eu-west-1-a-queue.ably.io:15671 unresponsive; Ably said it rectified the issue. _(machine-written, sol)_
## Timeline of updates

- **resolved** 2024-08-09 13:44 UTC: 9th August 12:57 UTC We have become aware of an issue with our Ably Reactor Queues in eu-west-1 and are investigating. 9th August 13:30 UTC We have identified the issue and rectified it. The coordinator node for our eu-west-1 Reactor Queue cluster became unresponsive. This meant that the eu-west-1 endpoint - https://eu-west-1-a-queue.ably.io:15671 - was also unresponsive. 9th August 13:36 UTC We are monitoring the cluster to ensure it is working as expected. 9th Aug 13:44 UTC We can confirm that Ably Reactor Queues in eu-west-1 are now operational.

## Rewindex changes for this incident

- 2024-08-09 13:40 UTC: [Major incident: Issue with Ably Queues in eu-west-1](https://rewindex.com/change/i314e1cc5d02ce7.md)


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Canonical: https://rewindex.com/company/ably/incidents/2jgwcfyx1pmb · Markdown: https://rewindex.com/company/ably/incidents/2jgwcfyx1pmb.md · JSON: https://rewindex.com/api/v1/companies/ably/incidents/2jgwcfyx1pmb · Generated 2026-10-18T09:43:01.173Z