Changes / Retool / Motherduck Resource disabled for investigation

Retool: Major incident: Motherduck Resource disabled for investigation

Summary

Retool disabled the Motherduck resource, affecting Resource Queries, in a major outage starting 2026-05-08 19:06 UTC and lasting 13 h 36 min. Retool identified and fixed a caching issue, restored the integration, and marked the incident resolved at 2026-05-09 08:43 UTC.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Motherduck Resource disabled for investigation
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-05-08 19:06 UTC
AddedResolved time#5
Before: not present
After: 2026-05-09 08:43 UTC
AddedAffected components#6
Before: not present
After: Resource Queries
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating issues with the Motherduck resource and are disabling it as the investigation is ongoing.
AddedUpdateresolved#8
Before: not present
After: MotherDuck is fully operational again. We identified and fixed a caching issue that required us to temporarily disable the integration. Access has been restored as of May 8, 2026. We apologize for the disruption.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Motherduck Resource disabled for investigation (this change)
Retool disabled the Motherduck resource, affecting Resource Queries, in a major outage starting 2026-05-08 19:06 UTC and lasting 13 h 36 min. Retool identified and fixed a caching issue, restored the integration, and marked the incident resolved at 2026-05-09 08:43 UTC.
Major incident

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