Changes / Lattice / Issue with upstream provider

Lattice: Critical incident: Issue with upstream provider

Summary

Lattice reported a critical outage of the Lattice Application caused by an upstream Cloudflare issue, starting at 2025-12-05 09:16 UTC and resolved at 2025-12-05 09:30 UTC (13 min). Cloudflare reported implementing a fix, and Lattice confirmed the application was loading successfully.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Issue with upstream provider
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-12-05 09:16 UTC
AddedResolved time#5
Before: not present
After: 2025-12-05 09:30 UTC
AddedAffected components#6
Before: not present
After: Lattice Application
AddedUpdateinvestigating#7
Before: not present
After: An issue with an upstream provider, Cloudflare, is causing an outage of the Lattice platform. Our Engineering Team are aware of this issue, and are actively investigating the effects of this downtime on our services.
AddedUpdateresolved#8
Before: not present
After: Cloudflare is reporting that a fix has been implemented and the issue has been resolved, and we're seeing the Lattice application load successfully. Our Engineering Team will continue to monitor the effects of this downtime on our services.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Issue with upstream provider (this change)
Lattice reported a critical outage of the Lattice Application caused by an upstream Cloudflare issue, starting at 2025-12-05 09:16 UTC and resolved at 2025-12-05 09:30 UTC (13 min). Cloudflare reported implementing a fix, and Lattice confirmed the application was loading successfully.
Major incident

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