Changes / Census / Linkedin Syncs Failing

Census: Major incident: Linkedin Syncs Failing

Summary

Census reported a major Sync Engine outage: Linkedin syncs failed because its API version had been deprecated. The incident ran from 2024-08-16 16:57 UTC to 2024-08-16 18:36 UTC, lasting 1 h 39 min. Census fixed the issue by updating the API version and said affected syncs should succeed on their next run.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Linkedin Syncs Failing
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-08-16 16:57 UTC
AddedResolved time#5
Before: not present
After: 2024-08-16 18:36 UTC
AddedAffected components#6
Before: not present
After: Sync Engine
AddedUpdateidentified#7
Before: not present
After: Linkedin Syncs are failing as the API version used by Census has been deprecated. The issue has been identified, and we are bumping the API version to unblock syncs.
AddedUpdatemonitoring#8
Before: not present
After: We have fixed the issue. All Linkedin syncs affected by the issue should succeed the next time they run.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Linkedin Syncs Failing (this change)
Census reported a major Sync Engine outage: Linkedin syncs failed because its API version had been deprecated. The incident ran from 2024-08-16 16:57 UTC to 2024-08-16 18:36 UTC, lasting 1 h 39 min. Census fixed the issue by updating the API version and said affected syncs should succeed on their next run.
Major incident

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