# Census: Major incident: Linkedin Syncs Failing

**Summary:** Census reported a major Sync Engine outage: Linkedin syncs failed because its API version had been deprecated. The incident ran from 2024-08-16 16:57 UTC to 2024-08-16 18:36 UTC, lasting 1 h 39 min. Census fixed the issue by updating the API version and said affected syncs should succeed on their next run. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2024-08-16 16:57 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/8zk15k33j6yt](https://stspg.io/8zk15k33j6yt)
- [Company: Census](https://rewindex.com/company/census.md)
- Versions: before (none: first archived) → after incident\_version:136/bjg6vr4hcz89@99b208e30cde
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Linkedin Syncs Failing
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-08-16 16:57 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-08-16 18:36 UTC
```

**6. Added: Affected components**

```diff
+ Sync Engine
```

**7. Added: Update** (identified) · 2024-08-16 16:57 UTC

```diff
+ Linkedin Syncs are failing as the API version used by Census has been deprecated. The issue has been identified, and we are bumping the API version to unblock syncs.
```

**8. Added: Update** (monitoring) · 2024-08-16 17:33 UTC

```diff
+ We have fixed the issue. All Linkedin syncs affected by the issue should succeed the next time they run.
```

**9. Added: Update** (resolved) · 2024-08-16 18:36 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-08-16 16:57 UTC | Major incident: Linkedin Syncs Failing (this change) | outage |

All Census changes: [timeline](https://rewindex.com/company/census/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i2c53a95a3a5682 · Markdown: https://rewindex.com/change/i2c53a95a3a5682.md · JSON: https://rewindex.com/api/v1/changes/i2c53a95a3a5682 · Generated 2026-10-18T03:55:40.123Z