ChangesSpeechmaticsBatch SaaS and Portal - Partial Outage
Speechmatics: Major incident: Batch SaaS and Portal - Partial Outage
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Speechmatics removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Batch SaaS and Portal - Partial Outage
Before: not present
After: major
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After: resolved
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After: 2024-07-30 12:43 UTC
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After: 2024-07-30 21:36 UTC
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After: Batch SaaS - EU1, Batch SaaS - EU2, Batch SaaS - EU - Batch SaaS - EU1, Batch SaaS - EU - Batch SaaS - EU2, Portal (portal.speechmatics.com), portal.speechmatics.com
Before: not present
After: We’re currently experiencing a partial outage when attempting to access our Batch SaaS or visit portal.speechmatics.com. Customers may see delays.
Our team is currently working to restore normal performance levels.
We apologise for any inconvenience.
Before: not present
After: We have identified the issue as being related to our 3rd-party cloud provider. We are continuing to monitor the incident. We apologise for any inconvenience.
Before: not present
After: The Portal and Batch SaaS outage has now been mitigated. The service has now been restored to normal operational status.
We will continue to monitor the situation for any changes.
Before: not present
After: We are continuing to monitor for any further issues.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Tuesday, July 30, 2024
1 incident change
- MajorMajor incident
Batch SaaS and Portal - Partial Outagethis change