Changes / Postman / Several Postman services and features are degraded or not accessible
Postman: Critical incident: Several Postman services and features are degraded or not accessible
Summary
Postman reported a critical outage and degradation affecting Login, Monitors, and Platform on Browser and Desktop, caused by degraded internal identity services. The incident ran from 2023-06-23 04:58 UTC to 2023-06-23 08:07 UTC (3 h 9 min); all services returned to normal operating ranges before resolution.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Several Postman services and features are degraded or not accessible
Before: not present
After: critical
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After: resolved
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After: 2023-06-23 04:58 UTC
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After: 2023-06-23 08:07 UTC
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After: Postman Login, Postman Monitors, Postman Platform on Browser, Postman Platform on Desktop
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After: We are investigating degradation and outage of several Postman services
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After: Our internal identity services are degraded which is causing further degradation of several Postman services. We are working on restoring the affecting services.
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After: We are working on restoring the affecting services.
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After: Our core identity services are recovering and services powering workspaces, collection, environments are starting to recover. We are monitoring and restoring the remaining services.
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After: All services have recovered to normal operating ranges. We are monitoring further.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Several Postman services and features are degraded or not accessible (this change) Postman reported a critical outage and degradation affecting Login, Monitors, and Platform on Browser and Desktop, caused by degraded internal identity services. The incident ran from 2023-06-23 04:58 UTC to 2023-06-23 08:07 UTC (3 h 9 min); all services returned to normal operating ranges before resolution. | Major incident |