Postman: Several Postman services and features are degraded or not accessible

Impact: criticalStatus: resolvedStarted 2023-06-23 04:58 UTCResolved 2023-06-23 08:07 UTC (3.1 h)6 updatesSource: stspg.io

Summary

Postman reported a critical outage and degradation affecting Login, Monitors, and Platform on Browser and Desktop, caused by degraded internal identity services. The incident ran from 2023-06-23 04:58 UTC to 2023-06-23 08:07 UTC (3 h 9 min); all services returned to normal operating ranges before resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Postman MonitorsPostman LoginPostman Platform on DesktopPostman Platform on Browser

Timeline of updates

investigating2023-06-23 04:58 UTC
We are investigating degradation and outage of several Postman services
identified2023-06-23 05:23 UTC
Our internal identity services are degraded which is causing further degradation of several Postman services. We are working on restoring the affecting services.
identified2023-06-23 05:55 UTC
We are working on restoring the affecting services.
identified2023-06-23 06:51 UTC
Our core identity services are recovering and services powering workspaces, collection, environments are starting to recover. We are monitoring and restoring the remaining services.
monitoring2023-06-23 07:03 UTC
All services have recovered to normal operating ranges. We are monitoring further.
resolved2023-06-23 08:07 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: Several Postman services and features are degraded or not accessible 2023-06-23 04:58 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Postman profile · Recent Postman incidents · Markdown · JSON