# Postman: Several Postman services and features are degraded or not accessible

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-06-23 04:58 UTC · Resolved: 2023-06-23 08:07 UTC · Duration: 3.1 h
- Updates: 6 · Affected components: Postman Monitors, Postman Login, Postman Platform on Desktop, Postman Platform on Browser
- [Vendor status page: https://stspg.io/14ypzryxt7gj](https://stspg.io/14ypzryxt7gj)
- [Company: Postman](https://rewindex.com/company/postman.md)

## Summary

Postman reported a critical outage and degradation affecting Login, Monitors, and Platform on Browser and Desktop, caused by degraded internal identity services. The incident ran from 2023-06-23 04:58 UTC to 2023-06-23 08:07 UTC (3 h 9 min); all services returned to normal operating ranges before resolution. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2023-06-23 04:58 UTC: We are investigating degradation and outage of several Postman services
- **identified** 2023-06-23 05:23 UTC: Our internal identity services are degraded which is causing further degradation of several Postman services. We are working on restoring the affecting services.
- **identified** 2023-06-23 05:55 UTC: We are working on restoring the affecting services.
- **identified** 2023-06-23 06:51 UTC: Our core identity services are recovering and services powering workspaces, collection, environments are starting to recover. We are monitoring and restoring the remaining services.
- **monitoring** 2023-06-23 07:03 UTC: All services have recovered to normal operating ranges. We are monitoring further.
- **resolved** 2023-06-23 08:07 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2023-06-23 04:58 UTC: [Critical incident: Several Postman services and features are degraded or not accessible](https://rewindex.com/change/i2a92383642bcc2.md)


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Canonical: https://rewindex.com/company/postman/incidents/8cy9383lb03q · Markdown: https://rewindex.com/company/postman/incidents/8cy9383lb03q.md · JSON: https://rewindex.com/api/v1/companies/postman/incidents/8cy9383lb03q · Generated 2026-10-18T12:23:15.604Z