Changes / Rippling / Rippling app not loading for customers
Rippling: Major incident: Rippling app not loading for customers
Summary
Rippling reported a major outage in which the Rippling App loaded intermittently or not at all for employees and customers. It started at 2026-09-18 16:18 UTC and was resolved at 2026-09-18 23:00 UTC, lasting 6 h 41 min. A fix was implemented at 17:21 UTC; no cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Rippling app not loading for customers
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-09-18 16:18 UTC
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After: 2026-09-18 23:00 UTC
Before: not present
After: Rippling App
Before: not present
After: Rippling is loading intermittently/not at all for both employees and customers
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After: We are continuing to investigate this issue.
Before: not present
After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Rippling app not loading for customers (this change) Rippling reported a major outage in which the Rippling App loaded intermittently or not at all for employees and customers. It started at 2026-09-18 16:18 UTC and was resolved at 2026-09-18 23:00 UTC, lasting 6 h 41 min. A fix was implemented at 17:21 UTC; no cause was stated. | Major incident |