Rippling: Rippling app not loading for customers

Impact: majorStatus: resolvedStarted 2026-09-18 16:18 UTCResolved 2026-09-18 23:00 UTC (6.7 h)4 updatesSource: stspg.io

Summary

Rippling reported a major outage in which the Rippling App loaded intermittently or not at all for employees and customers. It started at 2026-09-18 16:18 UTC and was resolved at 2026-09-18 23:00 UTC, lasting 6 h 41 min. A fix was implemented at 17:21 UTC; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Rippling App

Timeline of updates

investigating2026-09-18 16:18 UTC
Rippling is loading intermittently/not at all for both employees and customers
investigating2026-09-18 16:19 UTC
We are continuing to investigate this issue.
monitoring2026-09-18 17:21 UTC
A fix has been implemented and we are monitoring the results.
resolved2026-09-18 23:00 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Rippling app not loading for customers 2026-09-18 16:18 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Rippling profile · Recent Rippling incidents · Markdown · JSON