Struck in red is what E2B removed; blue is what they added. Muted text is unchanged context.
BeforeAfter
AddedTitle#1
Before: not present
After: Elevated error rates when creating sandboxes from snapshots
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-15 16:53 UTC
AddedResolved time#5
Before: not present
After: 2026-09-15 21:38 UTC
AddedUpdateinvestigating#6
Before: not present
After: Some teams are experiencing elevated error rates when creating sandboxes from snapshots.
Our team is investigating the root cause and will share updates as we learn more.
AddedUpdateidentified#7
Before: not present
After: Our investigation points to a compatibility issue affecting some snapshot restores. We’re validating these findings and working toward a resolution. We’ll share further updates as we learn more.
AddedUpdateidentified#8
Before: not present
After: We’ve confirmed the root cause and are working to deploy a fix.
We’ll share another update once the fix is in place and we’ve verified recovery.
AddedUpdatemonitoring#9
Before: not present
After: We’ve deployed the fix, and sandbox creation from snapshots is operating normally.
We’re continuing to monitor to confirm stability.
AddedUpdateresolved#10
Before: not present
After: This incident has been fully resolved. We’ll publish a postmortem soon with more details on the cause and resolution.
We apologize again for the disruption.
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.