Changes / Figma / Service disruption

Figma: Major incident: Service disruption

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 79%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Service disruption
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-09-10 07:57 UTC
AddedResolved time#5
Before: not present
After: 2024-09-10 11:24 UTC
AddedAffected components#6
Before: not present
After: Real-time collaboration server
AddedUpdatemonitoring#7
Before: not present
After: We've received reports of issues related to file access permissions. We believe the issue should be fixed and are monitoring the make sure the issue is resolved.
AddedUpdateinvestigating#8
Before: not present
After: We are still seeing some intermittent error rates that could cause file access permission errors and are continuing to investigate.
AddedUpdatemonitoring#9
Before: not present
After: We've implemented a fix and are monitoring results.
AddedUpdateresolved#10
Before: not present
After: This issue has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Service disruption (this change)Major incident

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