Figma: Service disruption
Figma reported a major disruption affecting the Real-time collaboration server, with intermittent errors that could cause file access permission errors. It started at 2024-09-10 07:57 UTC and was resolved at 2024-09-10 11:24 UTC, lasting 3 h 26 min. Figma reported implementing a fix at 09-10 10:17 UTC.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Real-time collaboration server
Timeline of updates
- monitoring
We've received reports of issues related to file access permissions. We believe the issue should be fixed and are monitoring the make sure the issue is resolved.
- investigating
We are still seeing some intermittent error rates that could cause file access permission errors and are continuing to investigate.
- monitoring
We've implemented a fix and are monitoring results.
- resolved
This issue has been resolved.
Rewindex changes for this incident
- Major incident: Service disruption 2024-09-10 07:57 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Figma profile · Recent Figma incidents · Markdown · JSON