Changes / Bitbucket / Unable to invite new users due to missing recaptcha token
Bitbucket: Major incident: Unable to invite new users due to missing recaptcha token
Summary
Summary pending. The diff below shows exactly what changed.
What changed
Before: not present
After: Unable to invite new users due to missing recaptcha token
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2024-11-04 09:37 UTC
Before: not present
After: 2024-11-04 12:02 UTC
Before: not present
After: Authentication and user management
Before: not present
After: We are investigating reports of intermittent errors for some Atlassian customers when they are trying to invite users using their admin panels (admin.atlassian.com)
We will provide more details once we identify the root cause.
Before: not present
After: We continue to work on resolving the invitation workflow in admin.atlassian.com We have identified the root cause and performed changes in the environment to mitigate the issue.
Before: not present
After: Between 08:00 UTC to 11:54 UTC, we experienced problems with the invitation of new users for Cloud customers on admin.atlassian.com. The issue has been resolved and the service is operating normally.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Unable to invite new users due to missing recaptcha token (this change) | Major incident |
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