Changes / Grammarly / Issues with writing suggestions and generative AI
Grammarly: Major incident: Issues with writing suggestions and generative AI
Summary
Grammarly reported a major outage affecting some writing suggestions and generative AI features across Grammarly for Mac, Grammarly for Windows, and Grammarly's Browser Extension. It started at 2025-02-19 17:17 UTC and resolved at 2025-02-19 18:55 UTC, lasting 1 h 37 min. A fix was implemented at 18:34 UTC; no cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: Issues with writing suggestions and generative AI
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After: major
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After: resolved
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After: 2025-02-19 17:17 UTC
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After: 2025-02-19 18:55 UTC
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After: Grammarly for Mac, Grammarly for Windows, Grammarly's Browser Extension, Writing Suggestions
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After: Some of our writing suggestions and generative AI features may not be available. We’re working to identify the cause and will provide an update as soon as we can.
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After: The issue has been identified, and our engineers are working on a fix.
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After: We are continuing to work on a fix for this issue.
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After: A fix has been implemented. Our team is monitoring the results, and we will provide an update shortly.
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After: This incident has been resolved.
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History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Issues with writing suggestions and generative AI (this change) Grammarly reported a major outage affecting some writing suggestions and generative AI features across Grammarly for Mac, Grammarly for Windows, and Grammarly's Browser Extension. It started at 2025-02-19 17:17 UTC and resolved at 2025-02-19 18:55 UTC, lasting 1 h 37 min. A fix was implemented at 18:34 UTC; no cause was stated. | Major incident |
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