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Grammarly: Issues with writing suggestions and generative AI

Impact: majorStatus: resolvedStarted Resolved (1.6 h)5 updatesSource: stspg.io (opens in new tab)
Summary

Grammarly reported a major outage affecting some writing suggestions and generative AI features across Grammarly for Mac, Grammarly for Windows, and Grammarly's Browser Extension. It started at 2025-02-19 17:17 UTC and resolved at 2025-02-19 18:55 UTC, lasting 1 h 37 min. A fix was implemented at 18:34 UTC; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Grammarly for MacWriting SuggestionsGrammarly for WindowsGrammarly's Browser Extension

Timeline of updates

  1. investigating

    Some of our writing suggestions and generative AI features may not be available. We’re working to identify the cause and will provide an update as soon as we can.

  2. identified

    The issue has been identified, and our engineers are working on a fix.

  3. identified

    We are continuing to work on a fix for this issue.

  4. monitoring

    A fix has been implemented. Our team is monitoring the results, and we will provide an update shortly.

  5. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grammarly profile · Recent Grammarly incidents · Markdown · JSON