Changes / Buffer / Buffer Service Disruption

Buffer: Critical incident: Buffer Service Disruption

Summary

Buffer reported a critical availability disruption starting at 2026-09-22 14:49 UTC, resolved at 2026-09-22 15:45 UTC after 55 min. Buffer was loading normally again by 15:14 UTC and was monitored for stability; no cause was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: status.buffer.com

What changed

AddedTitle#1
Before: not present
After: Buffer Service Disruption
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-22 14:49 UTC
AddedResolved time#5
Before: not present
After: 2026-09-22 15:45 UTC
AddedUpdateinvestigating#6
Before: not present
After: We’re currently experiencing an issue with Buffer, which is impacting availability. Our team is actively investigating and working to restore full service as quickly as possible. We’ll keep you informed with updates here as we make progress. We sincerely apologise for the disruption.
AddedUpdatemonitoring#7
Before: not present
After: Buffer is loading normally again and the issue has been resolved. We are now monitoring the system to ensure stability. We will keep an eye on the situation and provide a final update once we verify that everything is continuing to run smoothly.
AddedUpdateresolved#8
Before: not present
After: The issue affecting Buffer has been fully resolved. Our team has confirmed that the service is now operating normally. We apologise for any disruption this may have caused and appreciate your patience throughout the resolution process. If you encounter any further issues, please let us know.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Buffer Service Disruption (this change)
Buffer reported a critical availability disruption starting at 2026-09-22 14:49 UTC, resolved at 2026-09-22 15:45 UTC after 55 min. Buffer was loading normally again by 15:14 UTC and was monitored for stability; no cause was stated.
Major incident

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