Changes / Hex / Intermittent 502s when accessing Hex

Hex: Major incident: Intermittent 502s when accessing Hex

Summary

Hex reported major intermittent 502 errors affecting access to Main site and Single tenant stacks, starting 2024-06-20 19:18 UTC and resolved at 2024-06-20 20:32 UTC after 1 h 14 min. Hex said it was following a Cloudflare incident involving intermittent connectivity issues; no specific fix was stated.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 56%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Intermittent 502s when accessing Hex
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-06-20 19:18 UTC
AddedResolved time#5
Before: not present
After: 2024-06-20 20:32 UTC
AddedAffected components#6
Before: not present
After: Main site, Single tenant stacks
AddedUpdateinvestigating#7
Before: not present
After: We are following a Cloudflare incident where intermittent connectivity issues are being reported: https://www.cloudflarestatus.com/
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Intermittent 502s when accessing Hex (this change)
Hex reported major intermittent 502 errors affecting access to Main site and Single tenant stacks, starting 2024-06-20 19:18 UTC and resolved at 2024-06-20 20:32 UTC after 1 h 14 min. Hex said it was following a Cloudflare incident involving intermittent connectivity issues; no specific fix was stated.
Major incident

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