Changes / Discord / Messaging failures
Discord: Critical incident: Messaging failures
Summary
Discord reported a critical API outage affecting direct messages, interactions, shop, and SDK integrations from 2026-08-04 18:49 UTC to 2026-08-04 20:17 UTC, lasting 1 h 27 min. A fix was in place by 19:53 UTC, with nearly all users recovered by 19:59 UTC; the incident was resolved at 20:17 UTC.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: Messaging failures
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After: critical
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After: resolved
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After: 2026-08-04 18:49 UTC
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After: 2026-08-04 20:17 UTC
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After: API
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After: We are currently investigating an issue that is impacting users' ability to send direct messages. Other functionality including interactions, shop, and SDK integrations are also affected.
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After: We are continuing to work on a fix for this issue.
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After: We are actively working toward system recovery and will post another update in 10 minutes.
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After: We have a fix in place are seeing recovery, although some users may still be seeing impact.
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After: We're seeing significant positive impact from our earlier fix; nearly all users should be recovered at this point. We are monitoring closely.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Messaging failures (this change) Discord reported a critical API outage affecting direct messages, interactions, shop, and SDK integrations from 2026-08-04 18:49 UTC to 2026-08-04 20:17 UTC, lasting 1 h 27 min. A fix was in place by 19:53 UTC, with nearly all users recovered by 19:59 UTC; the incident was resolved at 20:17 UTC. | Major incident |