Discord: Messaging failures

Impact: criticalStatus: resolvedStarted 2026-08-04 18:49 UTCResolved 2026-08-04 20:17 UTC (1.4 h)6 updatesSource: stspg.io

Summary

Discord reported a critical API outage affecting direct messages, interactions, shop, and SDK integrations from 2026-08-04 18:49 UTC to 2026-08-04 20:17 UTC, lasting 1 h 27 min. A fix was in place by 19:53 UTC, with nearly all users recovered by 19:59 UTC; the incident was resolved at 20:17 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: API

Timeline of updates

identified2026-08-04 18:49 UTC
We are currently investigating an issue that is impacting users' ability to send direct messages. Other functionality including interactions, shop, and SDK integrations are also affected.
identified2026-08-04 18:50 UTC
We are continuing to work on a fix for this issue.
identified2026-08-04 19:36 UTC
We are actively working toward system recovery and will post another update in 10 minutes.
monitoring2026-08-04 19:53 UTC
We have a fix in place are seeing recovery, although some users may still be seeing impact.
monitoring2026-08-04 19:59 UTC
We're seeing significant positive impact from our earlier fix; nearly all users should be recovered at this point. We are monitoring closely.
resolved2026-08-04 20:17 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: Messaging failures 2026-08-04 18:49 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Discord profile · Recent Discord incidents · Markdown · JSON