Changes / JFrog / JFrog Cloud Platform - Xray Service Disruption in Azure US East
JFrog: Major incident: JFrog Cloud Platform - Xray Service Disruption in Azure US East
Summary
JFrog reported a major Xray service disruption in Azure US East affecting approximately 119 customers, starting 2026-10-08 11:13 UTC and resolved 2026-10-08 13:13 UTC (2 h 0 min). Unexpected issues during emergency database maintenance caused the disruption; JFrog completed database recovery and fully restored services.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: JFrog Cloud Platform - Xray Service Disruption in Azure US East
Before: not present
After: major
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After: resolved
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After: 2026-10-08 11:13 UTC
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After: 2026-10-08 13:13 UTC
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After: Security - Catalog, Security - Curation, Security - JAS, Security - Xray, US - East (Virginia) - Azure - Security - Catalog, US - East (Virginia) - Azure - Security - Curation, US - East (Virginia) - Azure - Security - JAS, US - East (Virginia) - Azure - Security - Xray
Before: not present
After: During emergency database maintenance in our Azure US East region, we encountered unexpected issues affecting Xray services for approximately 119 customers.
We are working closely with Microsoft Azure Support to restore service as soon as possible.
We will provide further updates within the next hour.
Before: not present
After: The database maintenance issue has been addressed, and Xray services in the Azure US East region are recovering.
We are closely monitoring the affected services to ensure they are stable and operating as expected.
Before: not present
After: The database recovery has been completed successfully, and Xray services in the Azure US East region have been fully restored.
All affected services are operating normally, and the issue is now resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: JFrog Cloud Platform - Xray Service Disruption in Azure US East (this change) JFrog reported a major Xray service disruption in Azure US East affecting approximately 119 customers, starting 2026-10-08 11:13 UTC and resolved 2026-10-08 13:13 UTC (2 h 0 min). Unexpected issues during emergency database maintenance caused the disruption; JFrog completed database recovery and fully restored services. | Major incident |