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JFrog: JFrog Cloud Platform - Xray Service Disruption in Azure US East

Impact: majorStatus: resolvedStarted Resolved (2.0 h)3 updatesSource: stspg.io (opens in new tab)
Summary

JFrog reported a major Xray service disruption in Azure US East affecting approximately 119 customers, starting 2026-10-08 11:13 UTC and resolved 2026-10-08 13:13 UTC (2 h 0 min). Unexpected issues during emergency database maintenance caused the disruption; JFrog completed database recovery and fully restored services.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Security - JASUS - East (Virginia) - Azure - Security - JASSecurity - XrayUS - East (Virginia) - Azure - Security - XraySecurity - CurationUS - East (Virginia) - Azure - Security - CurationSecurity - CatalogUS - East (Virginia) - Azure - Security - Catalog

Timeline of updates

  1. investigating

    During emergency database maintenance in our Azure US East region, we encountered unexpected issues affecting Xray services for approximately 119 customers. We are working closely with Microsoft Azure Support to restore service as soon as possible. We will provide further updates within the next hour.

  2. monitoring

    The database maintenance issue has been addressed, and Xray services in the Azure US East region are recovering. We are closely monitoring the affected services to ensure they are stable and operating as expected.

  3. resolved

    The database recovery has been completed successfully, and Xray services in the Azure US East region have been fully restored. All affected services are operating normally, and the issue is now resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). JFrog profile · Recent JFrog incidents · Markdown · JSON