Changes / Mattermost / Delay on new cloud workspace signups
Mattermost: Major incident: Delay on new cloud workspace signups
Summary
Mattermost reported a major delay in new Cloud workspace sign-ups affecting Cloud Sign-Up and Sign-Up from 2021-03-26 09:43 UTC to 2021-03-26 11:32 UTC, lasting 1 h 49 min. The vendor reported identifying and fixing the issue at 03-26 10:39 UTC, then monitoring before resolution; no cause was stated.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 97%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Delay on new cloud workspace signups
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2021-03-26 09:43 UTC
Before: not present
After: 2021-03-26 11:32 UTC
Before: not present
After: Cloud Sign-Up, Sign-Up
Before: not present
After: We are currently experiencing a delay in Cloud sign-ups
Before: not present
After: We have identified the issue and fixed it. We are monitoring the situation.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Delay on new cloud workspace signups (this change) Mattermost reported a major delay in new Cloud workspace sign-ups affecting Cloud Sign-Up and Sign-Up from 2021-03-26 09:43 UTC to 2021-03-26 11:32 UTC, lasting 1 h 49 min. The vendor reported identifying and fixing the issue at 03-26 10:39 UTC, then monitoring before resolution; no cause was stated. | Major incident |
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