Changes / Canva / Some users may encounter issues loading Canva.
Canva: Critical incident: Some users may encounter issues loading Canva.
Summary
Some users had trouble loading Canva, and opening designs could return a 503 error; Canva rated the impact critical. The incident ran from 2026-03-22 21:57 UTC to 2026-03-22 23:09 UTC, lasting 1 h 11 min. Canva reported applying a fix at 22:44 UTC and later confirmed resolution.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Some users may encounter issues loading Canva.
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After: critical
Before: not present
After: resolved
Before: not present
After: 2026-03-22 21:57 UTC
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After: 2026-03-22 23:09 UTC
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After: Users may have issues loading Canva. Opening designs may yield a 503 error. We are currently investigating the issue and will keep you updated.
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After: We’ve applied a fix for this issue and are currently monitoring to make sure everything is working as expected. We’ll continue to keep a close eye on things and share any updates if needed.
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After: This incident is now resolved. Thank you for your patience and understanding.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Some users may encounter issues loading Canva. (this change) Some users had trouble loading Canva, and opening designs could return a 503 error; Canva rated the impact critical. The incident ran from 2026-03-22 21:57 UTC to 2026-03-22 23:09 UTC, lasting 1 h 11 min. Canva reported applying a fix at 22:44 UTC and later confirmed resolution. | Major incident |