ChangesGrafana CloudIRM Unable to Voice Call Brazil Numbers
Grafana Cloud: Major incident: IRM Unable to Voice Call Brazil Numbers
Grafana Cloud reported a major IRM outage affecting voice calls to Brazil, starting at 2026-11-02 00:37 UTC. It was still open when archived, with duration unknown; the vendor was investigating and advised users to configure mobile push or SMS notifications.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
Incident page: the full timeline of updates
What changed
Struck in red is what Grafana Cloud removed; blue is what they added. Muted text is unchanged context.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
After captured
In the 2026-11-02 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
cc5401dca151968c…
History of this incident
YesterdayMonday, November 2Mon, Nov 2
3 incident changes
- Incident updateIncident
Incident updateIRM Unable to Voice Call Brazil Numbers
- Incident updateIncident
Incident updateIRM Unable to Voice Call Brazil Numbers
- OutageMajor incident
IRM Unable to Voice Call Brazil Numbersthis change
Grafana Cloud reported a major IRM outage affecting voice calls to Brazil, starting at 2026-11-02 00:37 UTC. It was still open when archived, with duration unknown; the vendor was investigating and advised users to configure mobile push or SMS notifications.