Changes / Firebolt / Engines fail to start
Firebolt: Critical incident: Engines fail to start
Summary
Firebolt engines failed to start during a critical-impact incident beginning 2022-11-21 15:00 UTC, preventing affected customers from starting engines. The incident lasted 48 min and was resolved at 2022-11-21 15:49 UTC; Firebolt did not state a cause or specific fix.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Engines fail to start
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After: critical
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After: resolved
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After: 2022-11-21 15:00 UTC
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After: 2022-11-21 15:49 UTC
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After: Engines, Firebolt Components - Engines
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After: [Major issue] The issue is being investigated. We are working hard to get this resolved ASAP.
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After: We are continuing to work on a fix for this issue.
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After: We identified the issue and are working actively towards a resolution
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After: We aim to get this resolved within the next 30 mins.
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After: This incident has been resolved!
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Engines fail to start (this change) Firebolt engines failed to start during a critical-impact incident beginning 2022-11-21 15:00 UTC, preventing affected customers from starting engines. The incident lasted 48 min and was resolved at 2022-11-21 15:49 UTC; Firebolt did not state a cause or specific fix. | Major incident |