Companies / Firebolt / incidents

Firebolt: Engines fail to start

Impact: criticalStatus: resolvedStarted Resolved (49 min)5 updatesSource: stspg.io (opens in new tab)
Summary

Firebolt engines failed to start during a critical-impact incident beginning 2022-11-21 15:00 UTC, preventing affected customers from starting engines. The incident lasted 48 min and was resolved at 2022-11-21 15:49 UTC; Firebolt did not state a cause or specific fix.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: EnginesFirebolt Components - Engines

Timeline of updates

  1. identified

    [Major issue] The issue is being investigated. We are working hard to get this resolved ASAP.

  2. identified

    We are continuing to work on a fix for this issue.

  3. monitoring

    We identified the issue and are working actively towards a resolution

  4. monitoring

    We aim to get this resolved within the next 30 mins.

  5. resolved

    This incident has been resolved!

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Firebolt profile · Recent Firebolt incidents · Markdown · JSON