# Firebolt: Engines fail to start

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2022-11-21 15:00 UTC · Resolved: 2022-11-21 15:49 UTC · Duration: 49 min
- Updates: 5 · Affected components: Engines, Firebolt Components - Engines
- [Vendor status page: https://stspg.io/zqn0zpjk7142](https://stspg.io/zqn0zpjk7142)
- [Company: Firebolt](https://rewindex.com/company/firebolt.md)

## Summary

Firebolt engines failed to start during a critical-impact incident beginning 2022-11-21 15:00 UTC, preventing affected customers from starting engines. The incident lasted 48 min and was resolved at 2022-11-21 15:49 UTC; Firebolt did not state a cause or specific fix. _(machine-written, sol)_
## Timeline of updates

- **identified** 2022-11-21 15:00 UTC: \[Major issue\] The issue is being investigated. We are working hard to get this resolved ASAP.
- **identified** 2022-11-21 15:26 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2022-11-21 15:27 UTC: We identified the issue and are working actively towards a resolution
- **monitoring** 2022-11-21 15:29 UTC: We aim to get this resolved within the next 30 mins.
- **resolved** 2022-11-21 15:49 UTC: This incident has been resolved!

## Rewindex changes for this incident

- 2022-11-21 15:00 UTC: [Critical incident: Engines fail to start](https://rewindex.com/change/i15bafcc163db46.md)


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Canonical: https://rewindex.com/company/firebolt/incidents/p57gf40wlhpg · Markdown: https://rewindex.com/company/firebolt/incidents/p57gf40wlhpg.md · JSON: https://rewindex.com/api/v1/companies/firebolt/incidents/p57gf40wlhpg · Generated 2026-10-18T10:32:56.775Z