Changes / Plaid / Service Disruption Impacting Chase connections

Plaid: Major incident: Service Disruption Impacting Chase connections

Summary

Plaid reported a major disruption affecting Chase connections: Chase downtime impacted all channels and data recipients, including item adds and API calls through Plaid. The incident started at 2026-10-11 08:25 UTC and was resolved at 2026-10-11 09:09 UTC, lasting 44 min.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 77%)Changed Detected Source: status.plaid.com

What changed

AddedTitle#1
Before: not present
After: Service Disruption Impacting Chase connections
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-10-11 08:25 UTC
AddedResolved time#5
Before: not present
After: 2026-10-11 09:09 UTC
AddedUpdateinvestigating#6
Before: not present
After: Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.
AddedUpdateresolved#7
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Service Disruption Impacting Chase connections (this change)
Plaid reported a major disruption affecting Chase connections: Chase downtime impacted all channels and data recipients, including item adds and API calls through Plaid. The incident started at 2026-10-11 08:25 UTC and was resolved at 2026-10-11 09:09 UTC, lasting 44 min.
Major incident

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