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Plaid: Service Disruption Impacting Chase connections

Impact: majorStatus: resolvedStarted Resolved (44 min)2 updatesSource: status.plaid.com (opens in new tab)
Summary

Plaid reported a major disruption affecting Chase connections: Chase downtime impacted all channels and data recipients, including item adds and API calls through Plaid. The incident started at 2026-10-11 08:25 UTC and was resolved at 2026-10-11 09:09 UTC, lasting 44 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: DashboardAPI - Production

Timeline of updates

  1. investigating

    Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.

  2. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on status.plaid.com (opens in new tab). Plaid profile · Recent Plaid incidents · Markdown · JSON