# Plaid: Service Disruption Impacting Chase connections

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-10-11 08:25 UTC · Resolved: 2026-10-11 09:09 UTC · Duration: 44 min
- Updates: 2 · Affected components: Dashboard, API - Production
- [Vendor status page: https://status.plaid.com/incidents/01M4N11K0FNGH20B3Q9NV2B3T2](https://status.plaid.com/incidents/01M4N11K0FNGH20B3Q9NV2B3T2)
- [Company: Plaid](https://rewindex.com/company/plaid.md)

## Summary

Plaid reported a major disruption affecting Chase connections: Chase downtime impacted all channels and data recipients, including item adds and API calls through Plaid. The incident started at 2026-10-11 08:25 UTC and was resolved at 2026-10-11 09:09 UTC, lasting 44 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-11 08:25 UTC: Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.
- **resolved** 2026-10-11 09:09 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-11 08:25 UTC: [Major incident: Service Disruption Impacting Chase connections](https://rewindex.com/change/i153dc03b89a634.md)


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Canonical: https://rewindex.com/company/plaid/incidents/01M4N11K0FNGH20B3Q9NV2B3T2 · Markdown: https://rewindex.com/company/plaid/incidents/01M4N11K0FNGH20B3Q9NV2B3T2.md · JSON: https://rewindex.com/api/v1/companies/plaid/incidents/01M4N11K0FNGH20B3Q9NV2B3T2 · Generated 2026-10-18T12:41:36.690Z