Changes / Typeform / Typeform Builder - Degraded - Builder not loading
Typeform: Critical incident: Typeform Builder - Degraded - Builder not loading
Summary
Summary pending. The diff below shows exactly what changed.
What changed
Before: not present
After: Typeform Builder - Degraded - Builder not loading
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2024-02-23 12:00 UTC
Before: not present
After: 2024-02-23 12:37 UTC
Before: not present
After: Builder / Create UI - Email Follow-ups, Builder / Create UI - Form creation, Builder / Create UI - Media, Builder / Create UI - Publish form, Email Follow-ups, Form creation, Media, Publish form
Before: not present
After: We have identified errors impacting our Builder. Users Create/Edit form may be impacted. We are working on resolution with high priority.
Next update in ~30 minutes or as soon as it's available.
REF: ZD 744920 | TU-9021
Before: not present
After: We continue working on resolving the errors impacting our Builder service. As of now, we have identified the root cause for this incident and the fix is being applied now.
Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available.
Before: not present
After: We are glad to inform you that the fix has been implemented and the incident resolved.
If users still experience any issues, they should try refreshing/clearing the cache in their browser.
We will run a problem investigation to understand what happened and how to prevent it from happening again.
Thanks for your understanding & sorry for any inconvenience this has caused.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Typeform Builder - Degraded - Builder not loading (this change) | Major incident |