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Typeform: Typeform Builder - Degraded - Builder not loading
Typeform reported a critical Builder loading incident that could affect form creation/editing, starting 2024-02-23 12:00 UTC and resolved at 2024-02-23 12:37 UTC (36 min). A fix was implemented; users still experiencing issues were advised to refresh or clear their browser cache.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Builder / Create UI - MediaMediaBuilder / Create UI - Publish formPublish formBuilder / Create UI - Form creationForm creationBuilder / Create UI - Email Follow-upsEmail Follow-ups
Timeline of updates
- identified
We have identified errors impacting our Builder. Users Create/Edit form may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 744920 | TU-9021
- identified
We continue working on resolving the errors impacting our Builder service. As of now, we have identified the root cause for this incident and the fix is being applied now. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's available.
- resolved
We are glad to inform you that the fix has been implemented and the incident resolved. If users still experience any issues, they should try refreshing/clearing the cache in their browser. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.
Rewindex changes for this incident
- Critical incident: Typeform Builder - Degraded - Builder not loading 2024-02-23 12:00 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Typeform profile · Recent Typeform incidents · Markdown · JSON