Changes / Typeform / Typeform Results/Summary Report - Unavailable

Typeform: Major incident: Typeform Results/Summary Report - Unavailable

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Typeform Results/Summary Report - Unavailable
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-10-07 13:28 UTC
AddedResolved time#5
Before: not present
After: 2024-10-08 08:02 UTC
AddedAffected components#6
Before: not present
After: Responses, Results - Responses, Results - Summary, Summary
AddedUpdateidentified#7
Before: not present
After: We have identified errors impacting our Results panel. Users accessing Responses or the Summary Report may be impacted. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 801371 | INC-64
AddedUpdateidentified#8
Before: not present
After: We are working on resolving the errors impacting our Results panel with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.
AddedUpdatemonitoring#9
Before: not present
After: We are glad to inform you that the fix has been implemented and the incident is mitigated. Users will be able to see responses under the Responses tab. We are working to restore the response counter in Workspaces and Responses tab. Next update in ~30 minutes or as soon as it's available.
AddedUpdatemonitoring#10
Before: not present
After: We are glad to inform you that the fix has been implemented and the incident is mitigated. Users will be able to see responses under the Responses tab. We are working to restore the response counter in Workspaces and Responses tab. We will update this status once the responses counter is restored.
AddedUpdatemonitoring#11
Before: not present
After: We are glad to inform you that a fix has been implemented and the incident is mitigated. Users will be able to see responses under the Responses tab. We are working to restore the response counter in the Workspaces, Responses tab and Connect tab. We will update this status once the responses counter is restored.
AddedUpdateresolved#12
Before: not present
After: We are glad to inform you that the fix has been implemented and the incident resolved. Users will be able to see responses under the Responses tab and the response counter has been restored. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Typeform Results/Summary Report - Unavailable (this change)Major incident

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