Changes / Mattermost / Incident with workspace logins
Mattermost: Major incident: Incident with workspace logins
Summary
Mattermost reported a major incident affecting logins to Cloud Workspaces and Workspaces, starting at 2023-08-21 06:07 UTC and resolved at 2023-08-21 07:27 UTC after 1 h 20 min. A mitigation was applied at 06:54 UTC; no specific cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Incident with workspace logins
Before: not present
After: major
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After: resolved
Before: not present
After: 2023-08-21 06:07 UTC
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After: 2023-08-21 07:27 UTC
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After: Cloud Workspaces, Workspaces
Before: not present
After: We are investigating reports of degraded availability for Workspace logins. We’re investigating the cause and will provide more information as soon as it's available.
Before: not present
After: We identified an issue that impacts login in the workspace. We are working on mitigation and we will provide more information as soon as it's available.
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After: We've applied a mitigation to resolve the identified issue. Will update further when confirmed that this has resolved the issue.
Before: not present
After: We are continuing to monitor for any further issues.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Incident with workspace logins (this change) Mattermost reported a major incident affecting logins to Cloud Workspaces and Workspaces, starting at 2023-08-21 06:07 UTC and resolved at 2023-08-21 07:27 UTC after 1 h 20 min. A mitigation was applied at 06:54 UTC; no specific cause was stated. | Major incident |
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