Changes / Trello / Issue with search and moving cards for some users
Trello: Major incident: Issue with search and moving cards for some users
Summary
Some Trello.com customers experienced intermittent errors moving cards between boards or searching for cards. Trello rated the outage major; it started at 2024-07-25 19:31 UTC and was resolved at 2024-07-25 20:27 UTC, lasting 56 min. Trello confirmed normal operation but did not specify the cause or fix.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Issue with search and moving cards for some users
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After: major
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After: resolved
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After: 2024-07-25 19:31 UTC
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After: 2024-07-25 20:27 UTC
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After: Trello.com
Before: not present
After: We are investigating reports of intermittent errors for some Trello customers when moving cards between boards or searching for cards. We will provide more details once we identify the root cause.
Before: not present
After: We are investigating reports of intermittent errors for some Trello customers when moving cards between boards or searching for cards. We will provide more details once we identify the root cause
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After: We’ve identified the issue causing problems with moving and searching for cards on Trello. We’re currently working on implementing a fix, and a new update will be shared soon.
Before: not present
After: We previously identified the issue with moving cards and searching for cards in Trello. The issue has been resolved and Trello is operating normally.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Issue with search and moving cards for some users (this change) Some Trello.com customers experienced intermittent errors moving cards between boards or searching for cards. Trello rated the outage major; it started at 2024-07-25 19:31 UTC and was resolved at 2024-07-25 20:27 UTC, lasting 56 min. Trello confirmed normal operation but did not specify the cause or fix. | Major incident |