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Trello: Issue with search and moving cards for some users

Impact: majorStatus: resolvedStarted Resolved (56 min)4 updatesSource: stspg.io (opens in new tab)
Summary

Some Trello.com customers experienced intermittent errors moving cards between boards or searching for cards. Trello rated the outage major; it started at 2024-07-25 19:31 UTC and was resolved at 2024-07-25 20:27 UTC, lasting 56 min. Trello confirmed normal operation but did not specify the cause or fix.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Trello.com

Timeline of updates

  1. investigating

    We are investigating reports of intermittent errors for some Trello customers when moving cards between boards or searching for cards. We will provide more details once we identify the root cause.

  2. investigating

    We are investigating reports of intermittent errors for some Trello customers when moving cards between boards or searching for cards. We will provide more details once we identify the root cause

  3. identified

    We’ve identified the issue causing problems with moving and searching for cards on Trello. We’re currently working on implementing a fix, and a new update will be shared soon.

  4. resolved

    We previously identified the issue with moving cards and searching for cards in Trello. The issue has been resolved and Trello is operating normally.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Trello profile · Recent Trello incidents · Markdown · JSON