# Trello: Issue with search and moving cards for some users

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-07-25 19:31 UTC · Resolved: 2024-07-25 20:27 UTC · Duration: 56 min
- Updates: 4 · Affected components: Trello.com
- [Vendor status page: https://stspg.io/fn6qd2t28g32](https://stspg.io/fn6qd2t28g32)
- [Company: Trello](https://rewindex.com/company/trello.md)

## Summary

Some Trello.com customers experienced intermittent errors moving cards between boards or searching for cards. Trello rated the outage major; it started at 2024-07-25 19:31 UTC and was resolved at 2024-07-25 20:27 UTC, lasting 56 min. Trello confirmed normal operation but did not specify the cause or fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-07-25 19:31 UTC: We are investigating reports of intermittent errors for some Trello customers when moving cards between boards or searching for cards. We will provide more details once we identify the root cause.
- **investigating** 2024-07-25 19:31 UTC: We are investigating reports of intermittent errors for some Trello customers when moving cards between boards or searching for cards. We will provide more details once we identify the root cause
- **identified** 2024-07-25 20:00 UTC: We’ve identified the issue causing problems with moving and searching for cards on Trello. We’re currently working on implementing a fix, and a new update will be shared soon.
- **resolved** 2024-07-25 20:27 UTC: We previously identified the issue with moving cards and searching for cards in Trello. The issue has been resolved and Trello is operating normally.

## Rewindex changes for this incident

- 2024-07-25 19:31 UTC: [Major incident: Issue with search and moving cards for some users](https://rewindex.com/change/i0dd933e8a167b3.md)


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Canonical: https://rewindex.com/company/trello/incidents/nz23zc08jkfx · Markdown: https://rewindex.com/company/trello/incidents/nz23zc08jkfx.md · JSON: https://rewindex.com/api/v1/companies/trello/incidents/nz23zc08jkfx · Generated 2026-10-18T12:37:01.180Z