Changes / Gusto / Some users are unable to access the Gusto website, mobile app, and API
Gusto: Critical incident: Some users are unable to access the Gusto website, mobile app, and API
Summary
Some users could not access Gusto’s website, mobile app, and API during a critical outage that started at 2023-11-27 14:42 UTC and was resolved at 2023-11-27 15:48 UTC, lasting 1 h 6 min. Gusto did not state a cause or specific fix.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Some users are unable to access the Gusto website, mobile app, and API
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2023-11-27 14:42 UTC
Before: not present
After: 2023-11-27 15:48 UTC
Before: not present
After: Gusto.com website, Gusto Mobile
Before: not present
After: We are currently investigating this issue.
Before: not present
After: We are continuing to investigate this issue.
Before: not present
After: We are continuing to investigate this issue.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Some users are unable to access the Gusto website, mobile app, and API (this change) Some users could not access Gusto’s website, mobile app, and API during a critical outage that started at 2023-11-27 14:42 UTC and was resolved at 2023-11-27 15:48 UTC, lasting 1 h 6 min. Gusto did not state a cause or specific fix. | Major incident |