Companies / Gusto / incidents

Gusto: Some users are unable to access the Gusto website, mobile app, and API

Impact: criticalStatus: resolvedStarted Resolved (1.1 h)4 updatesSource: stspg.io (opens in new tab)
Summary

Some users could not access Gusto’s website, mobile app, and API during a critical outage that started at 2023-11-27 14:42 UTC and was resolved at 2023-11-27 15:48 UTC, lasting 1 h 6 min. Gusto did not state a cause or specific fix.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Gusto.com websiteGusto Mobile

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Gusto profile · Recent Gusto incidents · Markdown · JSON