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ChangesMuxDelays in some video processing tasks

Mux: Major incident: Delays in some video processing tasks

Major incidentdegradation (model (Jev), 100%)Changed Detected status.mux.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Mux removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Delays in some video processing tasks
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: identified
AddedStart time#4
Before: not present
After: 2026-11-03 02:15 UTC
AddedAffected components#5
Before: not present
After: Mux Video - VOD
AddedUpdateidentified#6
Before: not present
After: We are experiencing delays in some background video processing tasks. Video playback, live streaming, and new uploads are not affected. We have identified the cause and are remediating; delayed tasks will complete automatically and no action is needed.

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History of this incident

TodayTuesday, November 3Tue, Nov 3

3 incident changes

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