Struck in red is what OVHcloud removed; blue is what they added. Muted text is unchanged context.
BeforeAfter
AddedTitle#1
Before: not present
After: [GRA][Web Hosting] - Some Filerz incident notification
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-11-03 21:16 UTC
AddedResolved time#5
Before: not present
After: 2026-11-03 21:16 UTC
AddedAffected components#6
Before: not present
After: Web Hosting || Datacenter GRA - Cluster100, Web Hosting || Datacenter GRA - Cluster102, Web Hosting || Datacenter GRA - Cluster103, Web Hosting || Datacenter GRA - Cluster105, Web Hosting || Datacenter GRA - Cluster106, Web Hosting || Datacenter GRA - Cluster107, Web Hosting || Datacenter GRA - Cluster110, Web Hosting || Datacenter GRA - Cluster111, Web Hosting || Datacenter GRA - Cluster112, Web Hosting || Datacenter GRA - Cluster113, Web Hosting || Datacenter GRA - Cluster114, Web Hosting || Datacenter GRA - Cluster115, Web Hosting || Datacenter GRA - Cluster117, Web Hosting || Datacenter GRA - Cluster120, Web Hosting || Datacenter GRA - Cluster121, Web Hosting || Datacenter GRA - Cluster123, Web Hosting || Datacenter GRA - Cluster124, Web Hosting || Datacenter GRA - Cluster126, Web Hosting || Datacenter GRA - Cluster127, Web Hosting || Datacenter GRA - Cluster128, Web Hosting || Datacenter GRA - Cluster129, Web Hosting || Datacenter GRA - Cluster130, Web Hosting || Datacenter GRA - Cluster131
AddedUpdateinvestigating#7
Before: not present
After: We are currently experiencing an event affecting our Web Hosting offer.
Start time : 03/11/2026 20:20 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
AddedUpdateidentified#8
Before: not present
After: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer.
Here are some supplementary details :
Start time : 03/11/2026 20:20 UTC
Impacted Service(s) : Some Websites on some Filerz are temporarily unavailable.
Customers Impact : Some customers may be temporarily unable to access their websites through some Filerz.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
AddedUpdateresolved#9
Before: not present
After: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.
Start time : 03/11/2026 20:20 UTC
End time : 03/11/2026 21:05 UTC
Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.