# OVHcloud: Major incident: [GRA][Web Hosting] - Some Filerz incident notification

> Major incident: [GRA][Web Hosting] - Some Filerz incident notification. Detected 2026-11-05 by Rewindex: what changed on OVHcloud’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i09bd266458d292
Last updated: 2026-11-05T01:54:13Z

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-11-03 21:16 UTC · Detected: 2026-11-05 01:54 UTC
- [Source: https://web-cloud.status-ovhcloud.com/incidents/pr4yl9cyly35](https://web-cloud.status-ovhcloud.com/incidents/pr4yl9cyly35)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)
- Versions: before (none: first archived) → after incident\_version:765/pr4yl9cyly35@2b38d0275681
- Change 1 of 1 for this incident

Incident page (full timeline): [\[GRA\]\[Web Hosting\] - Some Filerz incident notification](https://rewindex.com/company/ovhcloud/incidents/pr4yl9cyly35.md)
## What changed

**1. Added: Title**

```diff
+ [GRA][Web Hosting] - Some Filerz incident notification
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-11-03 21:16 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-11-03 21:16 UTC
```

**6. Added: Affected components**

```diff
+ Web Hosting || Datacenter GRA - Cluster100, Web Hosting || Datacenter GRA - Cluster102, Web Hosting || Datacenter GRA - Cluster103, Web Hosting || Datacenter GRA - Cluster105, Web Hosting || Datacenter GRA - Cluster106, Web Hosting || Datacenter GRA - Cluster107, Web Hosting || Datacenter GRA - Cluster110, Web Hosting || Datacenter GRA - Cluster111, Web Hosting || Datacenter GRA - Cluster112, Web Hosting || Datacenter GRA - Cluster113, Web Hosting || Datacenter GRA - Cluster114, Web Hosting || Datacenter GRA - Cluster115, Web Hosting || Datacenter GRA - Cluster117, Web Hosting || Datacenter GRA - Cluster120, Web Hosting || Datacenter GRA - Cluster121, Web Hosting || Datacenter GRA - Cluster123, Web Hosting || Datacenter GRA - Cluster124, Web Hosting || Datacenter GRA - Cluster126, Web Hosting || Datacenter GRA - Cluster127, Web Hosting || Datacenter GRA - Cluster128, Web Hosting || Datacenter GRA - Cluster129, Web Hosting || Datacenter GRA - Cluster130, Web Hosting || Datacenter GRA - Cluster131
```

**7. Added: Update** (investigating) · 2026-11-03 20:49 UTC

```diff
+ We are currently experiencing an event affecting our Web Hosting offer. Start time : 03/11/2026 20:20 UTC Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible. We apologize for any inconvenience caused and appreciate your understanding.
```

**8. Added: Update** (identified) · 2026-11-03 20:57 UTC

```diff
+ We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer. Here are some supplementary details : Start time : 03/11/2026 20:20 UTC Impacted Service(s) : Some Websites on some Filerz are temporarily unavailable. Customers Impact : Some customers may be temporarily unable to access their websites through some Filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
```

**9. Added: Update** (resolved) · 2026-11-03 21:16 UTC

```diff
+ We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved. Start time : 03/11/2026 20:20 UTC End time : 03/11/2026 21:05 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-03 21:16 UTC | Major incident: \[GRA\]\[Web Hosting\] - Some Filerz incident notification (this change) | major |

All OVHcloud changes: [timeline](https://rewindex.com/company/ovhcloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: [GRA][Web Hosting] - Some Filerz incident notification on OVHcloud’s status page, changed 2026-11-03 21:16 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/i09bd266458d292
- Citation: OVHcloud, “Major incident: [GRA][Web Hosting] - Some Filerz incident notification” (2026-11-03 21:16 UTC). Archived by Rewindex: https://rewindex.com/change/i09bd266458d292 (CC BY 4.0).
- Markdown link: `[OVHcloud: Major incident: GRAWeb Hosting - Some Filerz incident notification (2026-11-03)](https://rewindex.com/change/i09bd266458d292)`


---
Canonical: https://rewindex.com/change/i09bd266458d292 · Markdown: https://rewindex.com/change/i09bd266458d292.md · JSON: https://rewindex.com/api/v1/changes/i09bd266458d292 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T08:46:26.401Z